This cushion was exactly what I needed. To make a long story short I bought a lift chair that cost almost $1000 but the cushion was extremely hard and hurt my backside. After a back-and-forth with the manufacturer, I finally agreed on 50% off, which was a great deal, but that still left me with a hard cushion and so I got the idea of getting a bariatric cushion because pillows wasn’t working and this **** perfectly in the chair and it’s very comfortable. However, the Customer Service that I receive was second to none. After 18 days without receiving my cushion in the mail like all the company and it wasn’t until the end that they realized that it wasn’t shipped out, they didn’t try to cover it up. They told the truth and refunded me part of the purchase. So I would definitely be doing business with them in the future.
This Full Size (54") Hospital Bed is exactly what I needed for my spouse. He is a tall man, though not overweight in any way. A standard hospital bed (typically twin sized) is far too narrow to allow him the ability to turn over onto his side, or do anything but stay flat on his back. This extra width, and length, are perfect.
Hi Jill,
I am so very happy to hear the bed fits your husband well. Thank you for taking the time to write a great review. It was a pleasure working with you. Feel free to contact me in the future with any needs you may have. ellen@independentlivingsuperstore.com
Blessings,
Ellen
The battery is dieing in a few hours so I have to charge it more often than my last ease cushion.
Excellent choice, this unit is better than I thought 👍
Thank you for your kind words and for taking the time to write a review. We are glad you like your new OAS Air Ultra and hope it takes you many exciting places. If you have any future mobility needs, please contact ellen@independentlivingsuperstore.com.
Blessings,
Ellen
I only used it on my big toenail, but I think it did a good job as expected.
Hi Jackie,
I am so glad you like your nail trimmer. Thank you so much for taking the time to write us a review, we love to hear how our customer like their product. Your input helps us make decisions on what products to add to our store. If you have any future mobility or equipment needs, please contact ellen@independentlivingsuperstore.com and we will be happy to assist you.
Blessings,
Ellen
Sling was as advertised and works well.
Customer service placing order was excellent. I had questions about sizing and the person I spoke with took my number and called the manufacturer and got back to me immediately so that I was able to order the correct size. I then received a follow up e-mail asking if everything was ok. A very positive experience & I would recommend doing business with this company.
Hi,
Thank you so much for taking the time to write us such a lovely review. I am glad your experience with us was positive, we strive to take great care of our customers. I enjoyed working with you and hope we can work together again soon. If you do have any future needs, please contact ellen@independentlivingsuperstore.com and we will be happy to help.
Blessings,
Ellen
Great idea but one must push the handle so far forward that the slightly files the nail and the emery/ sandpaper drum wears down fast.
Hi Joseph,
Thank you for this honest review of the product. We appreciate hearing about our customers experience, it helps us curate our product catalogue to meet our consumers' needs.
If you have any future mobility or equipment needs please contact ellen@independentlivingsuperstore.com. We are always happy to help.
Blessings,
Ellen
Everything went smoothly through the entire process. Shipment arrived a little early. Chair was very easy to get in operation. I'm very happy with my purchase so far. My only real disappointment was that I saw that you were selling the same chair for $300 less just a couple of weeks later.
.
Hi Steve, we're glad to hear everything went smoothly and you're happy with your chair! Thank you for taking the time to write us such a nice review. You are correct that the chair did go on sale after you purchased it. I can refund you half the difference as a way to say thank you for your support.
Blessings,
Ellen
Very smooth ride & overall bigger and taller than reg umbrella stroller, easy to assemble and fold down and snap on accessories. Happy I was able to splurge on this for my grandson!!
The Wheelchair arrived in perfect condition. It rides smoothly and is exceptionally easy to navigate with an incredible turning radius. Great for navigating in small spaces. The motor is so quiet. So far I love it!
Hi There,
I am so happy you are enjoying your OAS Air Ultra Wheelchair. It is heartwarming to hear our customers experiences. Thank you so much for writing such a wonderful review for us, and for OAS. If you have any future mobility or equipment needs, please reach out to ellen@independentlivingsuperstore.com. We are always hear to help!
Blessings,
Ellen
Couteous support was available directly, timely, and effectively to help resolve a UPS shipping issue that occurred.
Product received was of quality and adequately meets out needs!
Thank you.
Hi Robert,
Thank you for your kind words, customer satisfaction is our highest priority at Independent Living Superstore. I am also glad to hear you are happy with the Soulo nail trimmer. If you ever have any further needs that we can help you with, please contact ellen@independentlivingsuperstore.com. We are always happy to help.
Blessings,
Ellen
The new mattress you made and sent is working out very well. It is supportive and comfortable.
Hi Mr. Frankenbach,
We are so happy you are enjoying your new mattress. Thank you for taking the time to write us such a nice review. If you ever have any future mobility or equipment needs please reach out to ellen@independentlivingsuperstore.com, we are always happy to help.
Blessings,
Ellen
I bought these in anticipation of knee replacement surgery. They were the only tear-away pants I could find with a long inseam. The fabric feels synthetic but is still comfortable, and they look good enough to wear outside. Overall, I'm happy with them.
Hi Eric,
Thank you for taking the time to send us your feedback, our customer's satisfaction is our top priority. I pray your surgery goes well and you have a quick recovery. If you have any future needs you can contact ellen@independentlivingsuperstore.com. We are always happy to help.
Blessings,
Ellen
the backrest is strong enough to support your lower back while sitting on the rollator. i prefer the padded version i got here than the plastic versions, its more comfortable. it also folds nicely with the rollator without it having to detach. it was easy to snap on, no other tools required
Hi Sammie,
We are big fans of the byACRE rollator and it's many accessories. Thank you for taking the time to write such a nice review, you input is very helpful for new customers. We look forward to helping you in the future.
Blessings,
Ellen
I use my EazyHold Silicone Hand Grips on all my kayak paddles. When my hands get sore, I can’t grip a paddle easily, so slide my hands through the grips and relax my hand grip. Then I can paddle again. Thank you!!
Hi Patricia,
We are thrilled to hear how the grips are helping you enjoy kayaking! Thanks so much for taking the time to write a review and sharing your experience.
Blessings,
Ellen
I bought the wheelchair for 10days and want to return because the armrests to weak to support my body. I have paralyzed bilateral legs. The return policy is 14days but the customer said because of my personal body (like I want to be paralyzed) I have to pay 150$ shipping fee to return the wheelchair
Hi Morgan,
Thank you for taking the time to personally write a review. I am very sorry the Air Pro did not work out for you. I understand your frustration with the return of a chair that was not a good fit for you. The return shipping cost is the same for every customer, it is a standard restocking fee that manufacturers require. I truly hope you have found a product that fits your needs. You can contact me at ellen@independentlivingsuperstore.com if there is anything I can do for you in the future.
Blessings,
Ellen
Although it does work ok its kind of hard to manuever. For someone that cant reach their feet its hard to do all theses you cant manually separate them to get the device in the proper areas. ..its can be done w some ingenuity..but maybe impossible for some
Hi Marten,
Thank you for taking time to write to us. I appreciate the first hand information regarding the use of the trimmer. Here is a Soulo how to video that may help with the positioning of the nail trimmer. If you are still experiencing trouble please contact me at ellen@independentlivingsuperstore.com and I will assist you further.
https://youtu.be/blUC9HQPmUg
Blessings,
Ellen
Mostly my Rollator is very easy to use except if you’re on a thick rug. When you try to turn the front wheels get a skew and you have to move it back-and-forth to get them to go straight. Otherwise, I like this Rollator very much. It is nice and light and once you get going straight, it’s easy to maneuver.
Hi Richard,
It is always a pleasure to hear from you. I understand you are experiencing a bit of trouble with the rollator on thick carpet. My guess is you have already worked this out, but one suggestion is to slightly lift the front to reset the wheels. Feel free to contact me if you are not fully satisfied.
Blessings,
Ellen
My spouse is very pleased with these. This is the second set of big grip utensils we have purchased and this is the one he prefers.
Hi Wendy
Thank you for taking the time to write us and sharing your experience with the utensils. We are so happy to hear your spouse is pleased with the Big Grip Utensil Set. Thanks for choosing us again—your satisfaction means a lot! Feel free to reach out to me at ellen@indepnedentlivingsuperstore.com if you have any future needs, we are always here to help.
Blessings,
Ellen
The Spark LX is perfect for me. Light enough, only 12 lbs, that I can load and unload without help. I had slow down brakes added that can slow the overall movement without using the hand brakes when I need it. The hand brakes lock really tight and makes it safe to use the seat. Out of 5 stars, I give it 10.
Thank you for taking the time to write such a lovely review. I truly enjoyed working with you and I am thrilled you like your rollator. Rehasense is a lovely company and we really like their rollators. You can reach out to ellen@independentlivingsuperstore.com any time, we are always happy to help.
Blessings,
Ellen
This cup holder is not at all stable. It swings around too much & it feels as though whatever is in it will fall out. I was just thinking it should be anchored at the bottom somehow but as I was walking indoors, on a level floor the handle broke off from where it is attached to the handle & the glass, with its contents, fell to the floor & broke!
Hi Richard,
It was so great to speak with you on the phone, you have a wonderful sense of humor. Thank you for letting me know about the cup holder not meeting expectations. A handle breaking and a glass hitting the floor is not what you should get from this. I have reached out to byACRE to pass along your concerns. If you are still in need of a cup holder please contact me at ellen@independentlivingsuperstore.com and I will help you find a product that works for you. I look forward to speaking with you again.
Blessings,
Ellen
Best walker!
Hi Sam,
We are thrilled to hear you like your byAcre Carbon rollator, it is one of our personal favorites as well. Thank you for taking time to write to us, we truly appreciate your business. As a small company we value our customer's opinions. Feel free to reach out to ellen@independentlivingsuperstore.com with any future mobility needs, we are always here to help our customers.
Blessings,
Ellen
Easy to use
Hi Warren,
I am so very happy to hear you like the OAS Air Pro remote Control. Thank you for taking the time to write. Feel free to contact ellen@independentlivingsuperstore.com with any future mobility needs, we are always here to help.
Blessings,
Ellen
quick delivery
Hi Caroline,
Thank you for taking the time to write and your kind review. The Rock Steady Cane II is a personal favorite of mine, I hope you enjoy it. You can always contact ellen@independentlivingsuperstore.com with any future mobility or equipment needs.
Blessings,
Ellen
Really impressed with the Varsity HD… extra wide seat, extra high handles, and 440 capacity is way more than enough for my 6’4” linebacker husband. We’re very happy.
Hi Barbara,
It was such a pleasure speaking with you and I am thrilled the rollator is working out well for your husband. Thank you for taking time to write us such a kind review, we make customer satisfaction a top priority. You can reach out to ellen@independentlivingsuperstore.com any time with future mobility or equipment needs. I look forward to working with you again.
Blessings,
Ellen