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Customer Support
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We’re so glad you’re here. Whether you have a question, need help choosing the right product, or just want to talk to a real human—we’re ready to help.
Monday–Friday: 9 AM – 5 PM EST
Phone: 1-844-795-2930
Email: Support@IndependentLivingSuperstore.com
Product Details
Dolphin® FIS Pediatric Mattress System – Advanced, Gentle Pressure Relief for Young Patients
When it comes to protecting fragile skin and ensuring deep, restorative rest, the Dolphin® FIS Pediatric Mattress System delivers more than comfort—it provides clinical-grade support that adjusts in real time to your child’s body. This intelligent, fully-automated mattress simulates weightless “floating” to help reduce pressure and promote well-being, all without manual controls or complicated setup.
Maneuverability / Portability
Designed with modern homecare and hospital environments in mind, the Dolphin FIS Pediatric Mattress fits most pediatric and crib bed frames with ease. The system weighs just 22 lbs, making it simple to transport or reposition as needed. A built-in 12-hour battery backup ensures continuous support—even during power outages—so your child remains cared for no matter the situation.
Power / Performance
The Dolphin FIS operates using advanced Fluid Immersion Simulation™ technology that reacts to your child’s slightest movement. The system analyzes and adjusts over 100 times per second, minimizing pressure points and shear while creating a near-zero pressure experience. It performs reliably across a wide range of temperatures and humidity, supporting pediatric patients up to 300 lbs.
Comfort / Control
This mattress system offers more than just softness—it provides dynamic support tailored to each child’s shape and weight. By eliminating the need for fluid or gel, the Dolphin FIS promotes skin-friendly immersion while delivering the calming sensation of neutral buoyancy. With no manual knobs or adjustments required, caregivers can focus on care—not calibration.
Specifications
| Specification | Details |
| Available Sizes | Pediatric: 82" x 35" x 10" (DLPP3582OODMJKIT) Pediatric: 88" x 35" x 10" (DLPP3588OVDMJKIT) Crib: 57" x 29.5" x 5" (DLPP2957CBDMJKIT) |
| Mattress Weight | 22 lbs (10 kg) |
| Weight Capacity | Up to 300 lbs (136 kg) |
| Operating Temperature | 50°–104°F (10°–40°C) |
| Operating Humidity | 30%–75% (non-condensing) |
| Storage Temperature | 50°–104°F (10°–40°C) |
| Storage Humidity | 10%–100% |
Warranty
Joerns Healthcare Limited Warranty: Warranty coverage includes:
- Mattress Support Surface: 2-year limited warranty
- Electromechanical Components: 2-year limited warranty (includes compressors, valves, circuit boards, hoses, couplers)
- Normal wear parts (e.g., batteries): 90-day warranty
Exclusions: Damage from burns, cuts, stains, chemical exposure, misuse, improper maintenance, or unauthorized repairs. Warranty applies only to the original purchaser and is serviced by Joerns or authorized facility personnel.
Contact Us
Email: support@independentlivingsuperstore.com
Phone: (844) 795-2930
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